Donner Home and Garden
Privacy Policy
Effective Date: April 20, 2025
At DHG Charleston (dhgcharleston.com), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our home and garden store.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and mailing address provided when you make a purchase, sign up for our newsletter, or contact us.
- Non-Personal Information: Browser type, IP address, and pages visited on our website, collected through cookies and similar technologies.
- Text Messaging Data: Phone number and opt-in consent for text messaging services, such as order updates or promotional offers.
How We Use Your Information
Your information is used to:
- Process and fulfill your orders.
- Send you promotional emails or text messages (with your consent).
- Improve our website and customer service.
- Analyze website usage to enhance user experience.
Text Messaging Compliance
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except:
- With trusted service providers (e.g., payment processors, shipping companies) who assist in operating our business, bound by confidentiality agreements.
- When required by law or to protect our rights and safety.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Data Security
We implement reasonable security measures to protect your information. However, no online transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You may:
- Opt out of marketing emails or text messages at any time using the unsubscribe link or by replying "STOP" to texts.
- Request access to or deletion of your personal information by contacting us.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
DHG Charleston
Email: [email protected]
Phone: (843) 507-1446